Coffee Artista – Privacy Policy

Effective Date: January 1, 2025

1. Overview

Coffee Artista Café (“Coffee Artista,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our café located at 1506 E Griffin Pkwy c, Mission, TX 78572, interact with our websites and mobile experiences, order through third‑party delivery services, connect to our complimentary Wi‑Fi, participate in loyalty programs, or otherwise engage with any of our services (collectively, the “Services”). By accessing or using the Services, you acknowledge you have read and understood the practices described in this Policy.

2. Information We Collect

2.1 Information You Provide Directly

• Identity & Contact Data – name, postal address, email address, telephone number.

• Transaction Data – purchase history, payment method (last four digits only), gift‑card balance, order notes.

• Marketing Preferences – SMS or email opt‑in/opt‑out status, survey responses, contest entries.

• Event & Catering Data – event type, guest count, special requests, deposit amounts.

• User‑Generated Content – photos, reviews, or social‑media posts you tag with our brand.

2.2 Information Collected Automatically

• Device & Usage Data – IP address, browser type, device identifiers, referring URLs, and interaction data with our websites using cookies, pixels, and similar technologies.

• Location Data – generalized location derived from IP address or, if you allow, precise GPS data via our mobile ordering platform.

• Wi‑Fi Network Logs – MAC address, device name, connection timestamps, and bandwidth usage collected to administer and secure the network.

2.3 Information from Third Parties

We may receive information from payment processors, delivery partners (e.g., DoorDash®, Uber Eats®), social‑media platforms, and marketing service providers, consistent with your privacy settings on those platforms.

3. How We Use Your Information

*Where required, we will obtain your consent before processing.

4. How We Share Information

We do not sell or rent your personal information. We may share it:

1. Service Providers – payment gateways, cloud hosting, email/SMS platforms, analytics providers—subject to confidentiality agreements.

2. Delivery & Ordering Partners – to fulfill your takeaway or delivery order.

3. Marketing & Loyalty Vendors – to manage digital campaigns, subject to your opt‑in status.

4. Legal & Compliance – when required by law or to protect the rights, property, or safety of Coffee Artista, our customers, or others.

5. Business Transfers – in connection with a merger, acquisition, or sale of assets, with appropriate safeguards.

5. Cookies & Tracking Technologies

We use first‑ and third‑party cookies, pixels, and similar tools for essential site functions, performance analytics, and personalized advertising. You can manage cookie preferences in your browser or via our Cookie Settings banner.

6. Your Choices

• Marketing Emails – Click “Unsubscribe” in any email or email us at [email protected].

• SMS Messages – Reply STOP to opt out; reply HELP for help. Message and data rates may apply.

• Push Notifications & Location – Adjust settings on your mobile device or browser.

• Analytics & Advertising Cookies – Use browser tools or visit www.aboutads.info/choices.

7. State Privacy Rights

Residents of certain states (e.g., California, Colorado, Virginia, Texas) may have rights to access, correct, delete, or restrict certain personal information:

• California – We do not sell or share personal information for cross‑context behavioral advertising as defined under the California Consumer Privacy Act (CCPA).

• Texas – Under the Texas Data Privacy and Security Act (TDPSA), effective July 1 2024, Texas residents may request to know, correct, or delete personal data. Submit requests via [email protected] or our online form. We will verify your identity before responding. We will honor eligible requests within 45 days, subject to statutory exceptions.

8. Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn we have done so, we will delete it as required by the Children’s Online Privacy Protection Act (COPPA).

9. Data Security

We implement administrative, technical, and physical safeguards (e.g., TLS encryption, PCI DSS‑compliant payment processing, network segmentation) to protect personal information. No method of transmission or storage is 100% secure; therefore, we cannot guarantee absolute security.

10. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law (e.g., tax or accounting rules).

11. International Data Transfers

Coffee Artista is based in the United States. If you access the Services from outside the U.S., you consent to the transfer and processing of your information in the U.S., where data‑protection standards may differ from those in your country.

12. Third‑Party Links

Our Services may contain links to third‑party websites or apps. We are not responsible for the privacy practices or content of those sites.

13. Changes to This Policy

We may amend this Privacy Policy from time to time. Any changes will be posted with an updated “Effective Date.” If we make material changes, we will provide notice (e.g., website banner or email) at least 15 days before the changes take effect.

14. Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, contact us: Coffee Artista Café
Attn: Privacy Team
1506 E Griffin Pkwy c, Mission, TX 78572
Phone: (956) 205‑6522
Email: [email protected]